• Mahoora Frequently asked questions
    FAQ
    Frequently Asked Questions

Campsite and Facilities

01

Do you provide toiletries or should I bring my own?

We take pleasure in pampering our guests as we understand that with the rush of packing for a holiday they may forget some essential items. Therefore we offer a range of complimentary toiletries including shower gel, shampoo, toothbrushes, toothpaste, etc.
02

Do you provide laundry services?

We currently provide laundry service for Elite & Premium Explorer by Mahoora and is a charged service available for urgent instances only.
03

What kind of footwear do you recommend for my stay?

We advise you to always have a pair of trainers for nature walks and night walks. You may also carry flip flops or a pair of sandals (that can sustain hard rocky ground) for other times.
04

Do you have facilities to store valuable items ?

Ours is a mobile tented safari camp and we do not have facilities for safe keeping. We encourage our guests to minimise carrying valuable items. In the event that you do carry any, we advise that you keep such items with you at all times.
05

What if I require something essential when I am at the camp ?

We will be able to assist based on the requirement. However, please note we are 20-30 minutes away from retail stores and combine all purchases at the same time to maximise the trip.
06

Do you provide driver accommodation in the campsite?

We do not provide driver accommodation at the campsites. However, we are able to assist you in arranging accommodation at a minimal cost.
07

Are there Christmas & New Year supplements?

We do not have Christmas and New Year supplements.
08

What are your sustainable practices ?

Please refer to the link given below for a detailed description of our efforts on environmental sustainability:
09

How may I tip staff ?

You are welcome to tip our staff at your discretion. Each campsite will have a tip box to which you can contribute. It’s very much appreciated if you do not tip the staff individually other than your safari driver and the guide.
10

What are the check-in & check-out times at Mahoora ?

Check-in is at 12.30 pm and check-out is at 11.00 am
11

Is WIFI available at the site?

YES. But however, this is limited to two-time slots which are from 10.00 AM to 01.00 PM and from 06.30 PM to 10.30 PM. We kindly request that you limit your usage during these times so that all guests can have access to the WIFI service.


BEST RATE GUARANTEED
Mahoora Mobile Tented Safari Camps offer you the chance to experience an adventure which will dazzle, inspire and astonish. 
Choose from many locations and enjoy them with a team of individuals who set the benchmark for safari camping in Sri Lanka.

 

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Mahoora Tented Safari Camps, 20/63,

Fairfield Garden, Colombo 08,

Sri Lanka  

T (+94) 70 2228222

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